Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Rozx Healthcare platform, express an interest in obtaining information about us or our products and services, when you participate in activities on the platform (such as posting messages in our online forums or entering competitions, contests or giveaways) or otherwise when you contact us.

• Personal Identity: Name, age, gender, date of birth.
• Contact Details: Email address, phone number, physical address.
• Health Information: Medical history, prescriptions, lab reports.
• Payment Data: Transaction history (card details are not stored).

2. How We Use Your Information

We use personal information collected via our platform for a variety of business purposes described below:

• To facilitate account creation and logon process.
• To send you administrative information, such as appointment reminders.
• To fulfill and manage your doctor appointments and health orders.
• To enforce our terms, conditions and policies.
• To respond to legal requests and prevent harm.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

4. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. Medical records are retained as per the guidelines issued by the Medical Council of India and other relevant authorities.

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our platform is at your own risk. You should only access the services within a secure environment.

6. Contact Us

If you have questions or comments about this policy, you may email us or contact us by post: