Merchant Support
Rozx Merchant Assistance
Need help setting up your booking calendar, GST invoicing POS, or staff rosters? Our onboarding team is here to assist.
Direct Email Assistance
Send your support query, catalog file, or setup question directly to our team.
Catalog Setup Assistance
Switching from legacy software? Send us your current service menu for assisted setup.
Core Setup Overview
Setting Up Your Service Catalog
Configure your service categories, prices, durations, and buffer cleanup intervals.
Staff Roster & Working Hours
Assign staff members, set individual shift calendars, and configure commission tracking rates.
GST POS & Thermal Billing Setup
Configure tax SAC codes, CGST/SGST percentages, and 80mm/58mm thermal receipt printing.
Meta WhatsApp Cloud API Integration
Connect your official Meta WhatsApp account for automated booking confirmations and reminders.